Privacy Policy

Last updated: March 1, 2026

Tsuky Tales (SASU, 60 rue François Ier, 75008 Paris, France) is committed to protecting the privacy of its users. This policy describes how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data controller

The data controller is: TSUKY TALES — SASU 60 rue François Ier, 75008 Paris, France Email: contact@tsukytales.com

2. Data collected

We collect the following data: • Identification data: surname, first name, email address • Delivery data: postal address, phone number • Payment data: processed directly by Stripe (we do not store your banking information) • Browsing data: strictly necessary cookies and, subject to your consent, analytics cookies (Google Analytics) • Order data: purchase history, subscriptions • Audience measurement data: pages viewed, visit duration, device type (collected only with your consent via Google Analytics)

3. Purposes of processing

Your data is used for: • Managing and processing your orders • Managing your customer account • Managing your subscription • Sending order confirmations and delivery notifications • Processing your contact requests • Complying with our legal and accounting obligations

4. Legal basis

The processing of your data is based on: • Performance of a contract (orders, subscriptions) • Your consent (contact form, analytics cookies) • Our legitimate interest (service improvement) • Our legal obligations (invoicing, accounting)

5. Data recipients

Your data may be shared with: • Stripe: payment processing • Boxtal / Mondial Relay: order shipment • Our hosting provider (OVH): website hosting • Our email service providers • Google Analytics: audience measurement (only if you accept analytics cookies) No data is sold to third parties for commercial purposes.

6. Data retention

Your data is retained for: • Account data: lifetime of the account + 3 years after deletion • Order data: 10 years (accounting obligations) • Contact data: 3 years after the last contact • Cookies: 13 months maximum

7. Your rights

Under the GDPR, you have the following rights: • Right of access: obtain a copy of your data • Right of rectification: correct inaccurate data • Right to erasure: request deletion of your data • Right to portability: receive your data in a structured format • Right to object: object to the processing of your data • Right to restriction: restrict the processing of your data To exercise these rights, contact us at: contact@tsukytales.com

8. Security

We implement appropriate technical and organisational measures to protect your data: SSL/TLS encryption, restricted access, secure payments via Stripe, regular backups.

9. Cookies

The website uses the following cookies: Strictly necessary cookies (set without consent): • Session cookie (authentication) • Cart storage (localStorage) • Theme preference (localStorage) • Stripe cookies (payment processing and fraud prevention) Analytics cookies (set only with your consent): • _ga, _ga_*: Google Analytics — audience measurement, retention period: 13 months On your first visit, a banner allows you to accept or decline analytics cookies. Your choice is remembered and can be changed at any time by clearing the "tsuky-cookie-consent" key from your browser (localStorage). No advertising cookies are used.

10. Complaints

If you believe that the processing of your data does not comply with regulations, you may file a complaint with the CNIL: Commission Nationale de l'Informatique et des Libertés 3 place de Fontenoy, TSA 80715 75334 Paris Cedex 07, France https://www.cnil.fr

Privacy Policy — Tsuky Tales | Tsuky Tales